Insurance News & Insights

Our latest Insurance Outlook is available now. The industry is entering a new phase where investments in technology and AI must deliver measurable performance improvements. After years of modernization, the focus is now on execution, efficiency, and outcomes. While insurers have remained resilient amid economic uncertainty and rising risk,...

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Our Insurance Practice has published its assessment of what is happening and what best-in-class insurers are doing about it right now , across five operational imperatives: operational resilience under extreme stress, customer experience in crisis. claims precision at scale, risk repricing and rerouting and reinsurance under structural...

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Leading insurers are now leveraging modern technology to model both asset and liability cash flows under multiple economic...

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Alpha Financial Markets Consulting has entered into an agreement with the owners to acquire Auxo Solutions...

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Our latest Insurance Outlook is available now. As the insurance industry faces a complex mix of economic pressures, emerging risks, and evolving customer expectations - but AI-driven transformation and digital innovation present new opportunities for growth. Our 2025 Insurance Outlook highlights the key trends shaping the industry and the...

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Thriving in a soft market demands a different approach. With the right strategies, carriers can adapt to these challenges and position themselves for long-term success. In our latest article, we provide insights and actionable strategies from our experience, showcasing the tools, behaviors, and practices that will drive success in a soft...

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Alpha Financial Markets Consulting (“Alpha”) has launched an industry first Claims Inflation Index, a comprehensive index designed to provide insights into the cost trends associated with home insurance claims in the UK....

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In the rapidly evolving world of insurance, modernizing the underwriting function is no longer an option—it's a necessity. Our latest whitepaper dives deep into the underwriting workbench, a critical enabler of this transformation. We explore the complexities of the current vendor landscape and provide strategic insights to help carriers...

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Avec une concurrence accrue et des avancées technologiques rapides, les assureurs transforment leur gestion et leur reporting des investissements. Des analyses basées sur l'IA à la centralisation des données, ces innovations améliorent l'efficience et la fiabilité dans un marché...

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With increasing competition and rapid technological advancements, insurers are transforming their investment management and reporting. From AI-driven insights to data centralization, these innovations are enhancing efficiency and accuracy in a competitive...

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The Corporate Sustainability Reporting Directive (CSRD) represents a major step in the evolution of European regulations on transparency and...

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La directive sur le reporting de durabilité des entreprises (CSRD) représente une étape majeure dans l'évolution de la réglementation européenne en matière de transparence et de durabilité....

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While AI is revolutionizing entire sectors and redefining the contours of our daily lives, it is also generating risks that are complex to insure...

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Alors que l’Intelligence Artificielle révolutionne des secteurs entiers et redéfinit les contours de notre quotidien, elle engendre également des risques complexes à...

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Alpha's Joe Harris and Nathan Dunford review how Labour's known polices could impact the Life, Pensions and Retail Investment...

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Customer experience, security, and cost are always key priorities for our clients. However, early digital solutions have had their shortcomings. Despite efforts to digitize customer communication financial services firms in the UK continue to incur a substantial annual costs due to outdated digital communication...

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In this article, Alpha gives you 7 tips on how to anticipate the development of AI in the financial sphere and best prepare for its integration within your organization....

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Dans cet article, Alpha vous donne 7 conseils pour anticiper le développement de l’IA dans la sphère financière et préparer au mieux son intégration dans votre organisation....

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How can finance departments take advantage of AI? How can the technology help them deal with regulatory challenges, the competitive environment & exogenous market dynamics (rates, climatic claims, mortality)? What future functionalities, applied to Insurance, will transform the business? How will AI become essential in exploiting and analyzing...

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Les directions financières dans le secteur de l'assurance font face à de nombreux défis réglementaires et opérationnels ces dernières années. Pour ces directions, qui gèrent quotidiennement de grandes quantités de données de tous types, l’Intelligence Artificielle est bien plus qu'un « buzzword » et s'impose comme est un vecteur...

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Against a backdrop of evolving employee expectations and high workforce turnover, companies are faced with the challenge of interpreting and prioritizing the somewhat intangible concept of organizational culture and accordingly, creating an employee value proposition that differentiates them and resonates with their...

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The UK Government’s 2024 Spring Budget 2024 has set the stage for significant shifts in the UK financial landscape. Read our latest article which delves into the intricacies of these changes and their implications for the life, pensions and retail investment...

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In our latest article, Alpha's Nicola Pritchard and Daniel Walsh explore the contrasting perspectives of hybrid working and the impact on financial service companies...

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Alpha FMC are excited to present our General Insurance & Specialty Barometer 2024. In this year’s Barometer, we outline some key considerations for general insurers and brokers as they enter 2024.  Despite improving premium and profitability forecasts for the general insurance market, the industry will continue to face...

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We are delighted to present the findings from our 2023 survey of UK Financial Advisers. In a year marked by both challenge and change, our insights delve into the transformational shifts occurring across the financial advice sector, and the opportunities it brings as we enter 2024. From the rise of new technologies to the continued evolution of...

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In this article, we take a look at the policy decisions taken within this fiscal event and how this affects life, pension, retail investment and advice...

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This paper observes the growing importance of the global insurance brokerage market and highlights the key themes which suggest actions are required if this is to continue....

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Alpha are excited to present our 2024 Outlook for Life, Pensions, and Retail Investments (LPRI). This year's outlook highlights essential considerations for LPRI firms stepping into...

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To position Claims for the future, Claims should challenge themselves on how the function can be used to differentiate themselves within an increasingly competitive...

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Intergenerational wealth is expected to transfer £5.5tn of assets over a 30 year period to Gen Y and Gen Z investors. However, they are currently the least likely to utilise Financial Advice or plan for their long term future. In this paper, Alpha review how these "young investors" are accessing the financial services market, and if Financial...

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Alpha FMC, leading global consultancy to the asset management, wealth management and insurance industries, has announced the hire of Keval Mehta as Executive Director in the North American Insurance Consulting...

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Conversational AI technologies can be implemented quickly and have the ability to benefit Insurance and Retail Investment firms through providing operational efficiencies and improved customer experiences. Recent advancement in generative AI is enhancing the power of conversational AI, but needs to be used in a controlled way to ensure safe...

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In this high interest rate environment, net interest income has become a fortuitous lifeline for UK platform providers. Those seizing the opportunity to address underlying operational challenges will be set to leapfrog the competition when the next wave of interest rate cuts or regulatory scrutiny brings an end to the net interest income reprieve....

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Technology advances throughout history have divided the opinions of many with those apprehensive of the potential downsides, and others invigorated by the uncovered benefits. Generative AI is the latest in these advances. Alpha FMC's Keith Aylwin, Joe Harris and Ian Ramsay, alongside support from the wider insurance team, have taken a look at how...

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Alpha are delighted to present our findings and insights from a range of UK platform respondents to understand orphan client definitions, trends in volumes, treatment strategies and shared challenges across the...

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Alpha FMC, leading global consultancy to the asset management, wealth management and insurance industries, has today announced the launch of a dedicated US Insurance Consulting offering and appointment of Executive Director Britton Van...

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The insurance brokerage industry is constantly evolving and players are being forced to adapt to rapid economic changes. It is of great importance that they reinvent themselves and improve their...

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Only 36% of firms surveyed in Alpha FMC’s Financial Advice survey believe their current technology is being used effectively. In this article, we discuss the challenges and opportunities facing financial advice firms as they look to build a technology stack that serves as a competitor differentiator....

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We are delighted to share our outlook for the market in 2023 and hope this document helps firms and the wider industry reflect and prepare for the year...

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Innovation. Disruption. Digital. Despite a decade of talking about the three key buzzwords, the insurance industry continues to grapple with how ‘to become innovative’. In this article, David Clarke, Miles Bishop and Venessa Chan explore what innovation really means for insurers and how to embed it into your operating...

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Current estimates suggest investment in digital transformation across all sectors will almost double from $1.25 trillion in 2019 to $2.3 trillion in 2023. A significant proportion of this will be spent in the insurance sector, but as we have seen in the past, high expenditure is no guarantee of desired outcomes. In this article, David Clarke,...

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Alpha FMC, the leading global consultancy to the asset management, wealth management and insurance industries, today announces the launch of a Retail Distribution & Advice (RDA) practice within its UK insurance consulting...

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It is no secret that the insurance industry product and service offering has remained stoically unchanged for a long time. While there have been new products and coverages introduced to the market, fundamentally the proposition is the same today as it always has been, other than for some niche, low-volume plays. However, there are glimmers of...

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The pensions and retail investment market is experiencing seismic shifts, and is expected to grow significantly over the next three years. Convergence is being experienced on a grand scale, as the market is increasingly focused on how to meet evolving customer needs: providing a more holistic service, delivering value to customers, and creating...

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The FCA has now published the final iteration of the Consumer Duty rules and guidance, forming part of the FCA's transformation plans to become a more assertive and data-led regulator. Emily Stapleton considers the...

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In this article we consider what the FCA’s new Consumer Duty rules will mean for advisers and advice firms, we also highlight particular areas of impact and key considerations during review and...

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Choosing the correct strategic partner is crucial to the success of achieving any large-scale change ambition. Alpha shares how firms can best tailor the vendor selection process to suit their objectives and drive the best possible...

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Rather than a complex and risky large-scale transformation, an ‘evolution not revolution’ approach can be effective for many Insurers in achieving business benefit more...

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Our Outlook this year focuses on the personas that we work with on a day-to-day basis, and we highlight some of the priorities and challenges we expect them to face in...

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Alpha presents its second annual savings and retirement perspectives for the coming...

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The Insurance industry is on the brink of a profound technological shift. Supplemented with key insights from Michael Bowker and the team at Roboyo, Sunil Kumar and Keith Aylwin take a look at the next chapter for Automation, AI & Data and what firms can do today to prepare for...

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Whilst the financial advice industry has come a long way over the last 20 years, inefficiency and poor customer engagement are still rife - we believe the market is ready for change. In our latest article (second in a three part series), Matt Jeffery and Phil Courtenay of Applied Emotional Finance explores how behaviour and emotional finance can...

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Alpha FMC further strengthens its Insurance practice with the hire of Miles Bishop as...

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In many ways, financial advice has come a long way in the last 20 years, however we firmly believe that the advice market is at the forefront of some cutting-edge change. This is the first in a short series of articles on how advice firms can position themselves for success....

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This is the final article in a series of three in which we discuss the execution and delivery of a successful migration event. This concludes the series in which Alec Baillie, Duncan Ng’enda and Jenny Thorpe have taken us through a platform transformation...

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This is the second in a series of three articles in which we tackle the delivery stage of an Investment Platform transformation...

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This is the first in a series of three articles in which we tackle the first key area of focus for firms embarking on an Investment Platform transformation...

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In this article, Emily Eleazar, Duncan Ng'enda and Tom Parish explore how UK investment platforms can actively leverage CRM to turbo-charge their distribution and front office...

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Alpha are delighted to present the findings from our recent Orphan Clients...

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Wealth managers are faced with a difficult revenue environment and traditionally high cost bases. Simplifying the overall operating model and realigning services with client segments will generate opportunities for revenue...

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Alpha FMC further strengthens its Pensions and Retail Investments practice with the hire of Keith Aylwin as...

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Alpha presents its first Savings and Retirement market specific perspectives for the coming...

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People stick to what they know or are too scared to break the status quo. This is particularly the case when it comes to money. Despite the introduction of the Investment Pathways rules (coming into force from 1st February 2021), a significant number of clients may still miss out on investment growth due to their apprehension of getting a major...

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Global leader in Asset and Wealth Management Consultancy, has recently launched a new Insurance practice in France that will focus initially on finance transformation....

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The growing pressure on advice firms to consider how best to use digital within their operating models is not new. Efforts to attract the mass market, expectations of younger investors and the need to reduce costs have all formed pressures to date. This article is the final piece in a series of three articles on Hybrid Advice during the Covid-19...

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The growing pressure on advice firms to consider how best to use digital within their operating models is not new. Efforts to attract the mass market, expectations of younger investors and the need to reduce costs have all formed pressures to date. This article is the first in three on Hybrid Advice during the Covid-19...

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The growing pressure on advice firms to consider how best to use digital within their operating models is not new. Efforts to attract the mass market, expectations of younger investors and the need to reduce costs have all formed pressures to date. This article is the second in a series of three articles on Hybrid Advice during the Covid-19...

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Our industry is facing significant changes: the need to digitise, the need to respond to fee and margin pressure, and the changing needs and expectations of...

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Alpha announces the launch of a dedicated Pensions and Retail Investments Practice. Bruce Davies and Dan Mahony have joined as...

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Alpha's SMEs look at the impact and opportunities of the ‘Next Generation’ of Private Equity investors, which includes family offices, retail investors and pension funds, as well as how Alpha can help utilise this growing...

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