Segment Trends
The property and casualty Industry is facing numerous internal and external forces that are driving the need for change. Some of the key trends we are seeing in the market are:
The property and casualty Industry is facing numerous internal and external forces that are driving the need for change. Some of the key trends we are seeing in the market are:
Digital channels
The needs and expectations of agents and brokers are evolving with increasing demand for digital interaction across both the underwriting and claims experience.
Artificial intelligence (“AI”) and data strategy
Significant opportunities within technology, AI and data continue to present themselves and those in the market able to harness and integrate these across their value chain will set themselves apart.
Engagement technology and ecosystem
Digital transformation is creating new opportunities to engage with channels, stakeholders and customers. Leading insurers will develop sensing and management capabilities to scan, assess and select critical ecosystem partners providing AI, data, analytics and automation solutions.
ESG and emerging risks
Insurers and brokers are grappling with how to embed a credible ESG strategy across their organizations and meet the growth of emerging risks such as Cyber.
Typical Client Challenges